JOB RESPONSIBILITIES

1. Application Software Administrator (ERP System, Microsoft 365, ITSM Ticketing, DocuSign, etc).
   • Implementation / monitor performance and maintain systems according to requirements.
2. Responsible for creating / maintaining Technical documentations, IT SOPs and policies.
3. Provide technical support / trouble shooting on IT related issues including networking, hardware, application software and office equipments. For example:-
   • Setting up user accounts, laptop or workstation.
   • Installing and configuring software, hardware and network.
   • Ensure office equipments / devices in good and working conditions (eg. office key phone, printers, door access, photocopier, video conference, etc).
4. Administrate multi offices network infrastructure, firewalls, Wi-Fi, databases (ERP software), other facilities (hardware/software) and email accounts. For example:-
   • Ensure security through access controls, backups and firewalls
   • Monitoring LAN, WiFi, VPN & SD-WAN network connection.
   • Monitoring internet broadband lines (eg: Unifi, Time, Maxis, etc)
5. On-premise and Cloud Server administration (including Active Directory)

REQUIRED QUALIFICATIONS / SKILLS: 

1. Candidate possess Degree In Computer Science / Post Graduate Diploma / Software Engineer or equivalent.
2. Minimum 3 years working experience in the same / similar job role above.
3. Required technical skills in MS SQL Server, MS Query, MS Windows Server, Active Directory and network administration (LAN, WiFi, WAN & SD-WAN)
4. Experience as a System Administrator, Network Administrator or similar role
5. Hands on experience with software development and IT SOPs & policies documentations.
6. Experience in ERP software for property development and property management industry is an added advantage.
7. Ability to create scripts in SQL database, C++, Visual Basic or other language is a plus.
8. Knowledge of system and internet security and data backup/recovery (Sophos/WatchGuard Firewall, Synology NAS) is a plus.