The role functions as PPB Group level Subject Matter Expert (SME) of Human Resources Management System (HRMS) with key objective to ensure system and process configuration stay relevant to business requirements, drive continuous system/process improvement through pragmatic and timely solutioning, deliver satisfactory user experience, manage system maintenance and uphold governance to support Group-wide HRMS Operation.

Job Responsibilities

•    Supervise, manage and coordinate the day-to-day HRMS related activities including setup, issues resolution, users and roles management, system upgrades and other related support across PPB Group of Companies.
•    Manage data and workflow, ensure data accuracy and timely data update in the system.
•    Support and audit system interfaces from HRMS to other integrated modules and systems, in partnership with IT resources.
•    Conduct analysis on system capabilities and business requirements, and provide best fit solutions on system/process designs and workflows to support continuous process improvement and automation.
•    Keep abreast of technical innovation, provide insights on best practices, recommend and drive improvement changes;
•    Manage and track resolution of tickets in the Issue/Request Log and monitor utilization of credits in the Annual Maintenance Support (AMS) system.
•    Build and update test plans, training materials, documentation of system configurations and deliver training to onboard/familiarize end users.
•    Ensure all system related configuration and practices are compliant with statutory requirements including data protection and employment laws and regulations.
•    Manage and partner with system vendor on ongoing system maintenance, upgrades and solutioning.
•    Other incidental duties.

Education & Relevant Experience & Years of Service

•    Bachelor's Degree in any field
•    Minimum 8 years of relevant experience in HR Operations or HR Information System

Technical Skills & Professional Knowledge 

•    Working experience in HR (generalist or specialist) 
•    Good communication and presentation skills with strong interpersonal skills and the ability to work independently and flexibility to meet timelines. 
•    Demonstrated ability to anticipate and manage change in a highly dynamic and diversify environment. 
•    Ability to analyse complex HR processes and develop sound recommendations and solutions. 
•    Advanced knowledge of report creation and reporting concepts. 
•    General knowledge of database concepts. 
•    Experience in SAP SuccessFactors or other cloud based HR systems. 

Competencies 

•    Analytical problem solving 
•    Stakeholder management and business partnering 
•    Logical thinking 
•    Data analytics