This position is responsible for providing essential operational, system and administrative support across the Group Centers of Excellence (COE) for talent management, learning and development (L&D), rewards, HR analytics and HRMS. The major objective of this role is to drive seamless program execution and ensure efficient service delivery across PPB Group.

Job Responsibilities 

1. Talent Management and Learning & Development

• Support Talent and L&D Program Operations: Coordinate end-to-end operational and event logistics for Group-wide talent / leadership programs and learning initiatives across the Group to ensure high-quality program delivery
• Maintain Talent and L&D Administration Database: Maintain talent / learning databases (e.g. track participant records, manage completion data) and other reporting requirements to support talent and learning needs.

2. Rewards and HR Analytics

• Support Execution of Rewards Programs: Support the operational rollout of Group rewards initiatives (e.g. practice enhancement, job evaluation) as and when needed

3. HRMS Operations and System Support

• Manage Day-to-Day User Support: Handle routine user queries and provide system support
• Support HRMS Projects & Enhancement: Assist in coordinating HRMS initiatives and testing new system enhancements, as and when needed
• Support HRMS Reporting: Support on HRMS reporting such as report generation and data validation
• Coordinate HRMS Activities: Manage end-to-end logistics for activities related to HRMS such as trainings, seminars, meeting and etc

4. General HR Support and Stakeholder Coordination

• Manage COE Procurement & Vendor Operations: Handle procurement processes, vendor invoicing, purchase orders and contract documentation for Group COE suppliers to ensure prompt vendor management
• Maintain COE Repositories & General Administration: Maintain updated Group COE policy repositories, process guides and documentation while providing ad-hoc operational support to Group COE leads as business needs evolve

The duties and responsibilities listed above describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and the employee may be required to perform other related duties as assigned to meet ongoing operational needs to provide Group COE support

Education & Qualification

Minimum Diploma in any discipline, preferably   Human Resources Management, Business Administration or Secretarial studies

Relevant Experience & Years of Service

Minimum 6 years of relevant experience

Technical Skills & Professional Knowledge

• Microsoft Office, particularly strong in PowerPoint
• SAP HR System (preferred)

Competencies

• Be proactive and adept in problem-solving including the ability to anticipate, identify and resolve issues in a timely manner
• Possess strong interpersonal skills
• Be able to communicate effectively both written and orally with internal and external stakeholders
• Be resourceful in gathering, able to effectively interpret and analyze, and present data and  information in a logical and meaningful manner
• Be organized, able to prioritize and plan work activities efficiently, and   multitask effiectively
• Be attentive to details, thorough,  accurate and able to deliver work of high quality
• Be dependable, able to follow instructions and able to improve performance through feedback