Job Summary

Turn data into actionable insights, supporting data-driven decision-making across the organization. The role focuses on analyzing, visualizing, and reporting data to identify trends, measure performance, and provide strategic recommendations.
Collaborate with teams to ensure stakeholders receive relevant and accurate insights to support their objectives.

Job Responsibilities  

Data Analysis and Interpretation:
•    Perform exploratory data analysis (EDA) to uncover insights, trends, and correlations.
•    Conduct root cause analysis on anomalies or unexpected trends in data.
•    Generate periodic reports and ad-hoc analysis to inform business decisions.

Data visualization and reporting:
•    Design and maintain interactive dashboards and visualizations to present data insights on Power BI.
•    Create static and dynamic reports tailored for various audiences, from executives to operational teams.
•    Identify opportunities to automate manual data analysis processes.

Predictive and Prescriptive Analytics:
•    Use statistical models to predict future trends and outcomes.
•    Provide recommendations to enhance business processes and outcomes.
•    Forecast with data projection to predict future supply and demand.

Accurate and reliable data:
•    Work with Data Operation Specialists to ensure data accuracy and consistency.
•    Perform regular checks to validate the integrity of data in reports and dashboards.
•    Ensure adherence to data governance policies and confidentiality requirements

Stakeholder Collaboration:
•    Partner with different departments to gather requirements and deliver tailored analytical solutions.
•    Translate business questions into data queries and ensure deliverables meet stakeholder expectations.
Business As Usual (BAU) supports within stipulated Service Level Agreement (SLA)
•    Manage data analytics and business intelligence related business as usual support activities.
•    Provides reliable support and monitoring with limited supervision.
•    Resolve support issues and tickets within agreed SLA.
•    Ensure minimum system downtime or report unavailability.

Qualification:

Bachelor’s degree in data analytics / statistics / data science / related field.

Relevant Experience & Years of Service:

3 or more years of relevant experience as a data analyst or a similar role.

Technical Skills & Professional Knowledge

•    Experienced in using Power BI.
•    Knowledge of key BI trends: big data, predictive analytics, self-service BI, cloud, mobile BI.
•    Solid experience with data modelling, database design, data analytics, business intelligence and data visualization.
•    Proficiency in SQL for data querying and analysis. 
•    Excellent written skills and experience with documentation of issues, requirements and resolutions.
•    Familiarity with cloud-based data platforms like Microsoft Fabric is an advantage.

Competencies
•    Analytical skills
•    Problem solving
•    Time management
•    Organizational skills
•    Innovative in solutioning and workarounds