Job Summary
The Analyst Programmer support GSC’s business operation by developing, implementing, maintenance and support of software solution.

Job Responsibilities

Project Management

• Understand user requirements, request for proposal – concept, technical, platform, and solution functional specifications.
• Conduct audits of new applications and related documentations.
• Ensure IT projects are implemented according to deadlines.
  

System Development

• Participate and perform requirement analysis, prepare documentation (functional and technical specifications), test and deploy solution with new enhancement (according to requirement) and system implementation.
• Work closely with the users, project team, product team and development team to ensure timely delivery.
• Safeguard source code on software developed and keep it confidential at all times.
• Support application, internal & user training, maintenance, and performance tuning that is required from time to time.

Department Support

1 | Prepare Activity Reports

• Compile, analyse and summarise information and update management on progress of software development, projects & maintenance activities.
• Ensure functional specification & development are properly documented, brief & guidelines are prepared, user requirement sign-off & Users’ Acceptance Test sign-off are obtained and filed in order.

2 | Maintain Consistent Processes

• Implement processes, follow process regular pattern, document and communicate processes, monitor and measure processes
• To ensure ‘Best Practices’ are followed and automated
• Ensure compliance with all form of IT licensing agreements

3 | Maintain Operating Efficiency & Effectiveness

• Evaluates new technologies as it applies to development of new applications, design & trend
• Review & analyse current level of competence against industry and moving forward to industry best practice

4 | Maintain Quality Service Time

Establish and enforce organisation standards (SLA, help desk management, user satisfaction survey).

5 | Maintain Professional & Technical Knowledge

• Attend educational workshops
• Review professional publications
• Establish professional network
• Benchmark state-of-the-art practices
• Participate in Tech Community activities