FFM Marketing Sdn Bhd – Sg Buloh, Selangor

Job summary

Drives sales, builds customer relationships, ensures product availability, executes promotions, and identifies new business opportunities. 

Job Responsibilities

• Proactively identify and pursue new sales opportunities while maintaining strong relationships with existing clients.

• Identify and evaluate new business opportunities and recommend service improvements to drive business growth.

• Effectively negotiate and close sales deals while managing customer feedback and providing appropriate solutions.

• Identify opportunities for product improvement or new product development by staying updated on industry and market trends.

• Prepare sales quotations, proposals, reports and presentations in a timely and professional manner.

• Achieve monthly and annual sales targets in line with company objectives.

• Collaborate with team members to achieve better results, gather customer or prospect feedback and share insights with internal teams for continuous improvement.

Education & Qualification

• Minimum Diploma in Business Administration, Marketing, Food Science or a related field.

Experience & Years of Service

• Proven experience as a Corporate Sales Executive, Key Account Executive or in a related sales role.

• Minimum 2 years of sales experience in the Food Service or Food & Beverage industry.

• Strong understanding of HORECA (Hotels, Restaurants, Cafe/Catering), Industrial or institutional channel is an added advantage

Technical Skills & Professional Knowledge

• Product knowledge, skills and the ability to effectively present product features and solutions to customers.

• Proficient in Microsoft Office applications (Microsoft Word, Excel and PowerPoint).

• Good understanding of sales, business acumen and negotiation techniques.

• Strong communication and interpersonal skills with the ability to build and maintain customer relationships.

Competencies

• Excellent organizational and time management skills.

• Good interpersonal, communication, and negotiation skills with the ability to build strong customer relationships.

• Ability to confidently handle customer objections and provide effective solutions.

• Proactive, energetic, and able to work independently as well as collaboratively within a team environment.

• Self-motivated energy.

• Proficiency in English and Bahasa Malaysia is required. 

• Ability to communicate in Mandarin and/or other Chinese dialects would be an added advantage to facilitate effective communication with Chinese-speaking principals and customers.

• Able to make and assess personal/team decisions and align actions with the organisation’s vision and mission.

• Able to establish and maintain open/trusting relationships with colleagues and stakeholders to nurture collaborative partnerships and work towards a common goal.

• Able to contribute and encourage new ideas and approaches to support business growth; demonstrate openness to and enthusiasm for new initiatives and appropriately challenge the status quo; adapt and improvise quickly, appropriately, and decisively to internal/external changes.

• Able to display accountability for team and personal decisions/outcomes and take proactive actions to achieve results with dedication to follow through on commitments; create plans and manage resources to accomplish and deliver self and team’s commitments.

• Able to understand and prioritise stakeholders’ needs/expectations and develop solutions to improve service delivery.

• Able to appreciate the complex interrelationships between external factors and internal business operations and develop strategic plans in response to market shifts and shocks anchored on the organisation's vision, purpose, and strategy.

• Able to nurture the culture of a learning organisation.