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Manager, Business & Data Analyst

FFM Marketing, Sungai Buloh, Selangor
 
 
This person will support the department by analysing marketing and sales performance data to drive informed decision-making. By providing timely data insights and actionable recommendations, the incumbent helps optimise efficiency, enhance product availability, and support business growth across the organization.
 
Responsibilities 
  • Conduct performance analysis, prepare reports and evaluate current performance trends.
  • Perform deep-dive assessments to identify root causes of performance gaps and recommend improvements across production, distribution, and sales processes.
  • Develop and propose strategies that enhance efficiency, cost effectiveness, and overall operational productivity.
  • Conduct market research to identify trends, customer insights, and new opportunities. Develop business cases and feasibility assessments for new products, innovations, and commercial initiatives.
  • Advise management on performance risks, strategic decisions, and improvement opportunities aligned with company objectives.
  • Work closely with internal teams and external partners to ensure seamless execution of initiatives and continuous improvement efforts.
  • Model and uphold the company’s culture, values, and ethical standards, inspiring trust and accountability at all levels.
  • Demonstrate adaptability and collaboration in supporting group-wide initiatives and cross-functional projects.
  • Undertake special assignments and additional responsibilities as delegated by senior management from time to time.  
 
Qualification, Experience & Skills
  • Candidate must possess at least a Bachelor’s degree in economics, actuarial, mathematics, statistics, or similar quantitative field.
  • At least 5 years of experience as a Business Analyst or in a similar role
  • Proficiency in business intelligence tools such as Excel, PowerBI, Tableau
  • Ability to understand and convert data into business insights and recommendations.
 
Competencies
  • Able to think critically and possess commercial acumen.
  • Solutions oriented with strong communication skills.
  • Able to make and assess personal/team decisions and align actions with organisation’s vision and mission; demonstrates and models
  • alignment and adherence to organisation’s values, ethical boundaries, and professional work ethics.
  • Able to establish and maintain open/trusting relationships with colleagues, clients, partners, and affiliates to nurture collaborative partnerships and work towards a common goal.
  • Able to contribute and encourage new ideas and approaches to support business growth; demonstrates openness to and enthusiasm for new initiatives and appropriately challenges the status quo; adapts and improvises quickly, appropriately, and decisively to internal/external changes
  • Able to display accountability for team and personal decisions/outcomes and take proactive actions to achieve results with dedication
  • to follow through on commitments; creates plans and manages resources to accomplish and deliver self and team’s commitments.
  • Able to understand and prioritize customers’ needs/expectations and develop customer-centric solutions to improve service delivery.
  • Proficient time management skills with a strong sense of urgency.
  • Strong professional ethics, trustworthy, self-starter and independent with high level of integrity.

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