FFM Marketing, Sungai Buloh, Selangor

Summary

You will be responsible to improve business processes by collaborating with stakeholders to gather, document, and analyze business requirements and recommend solutions that meet the organization’s needs. This role requires excellent leadership and communication skills. 

Responsibilities 

• Lead a team of business analysts to gather, document, and analyze business requirements to recommend solutions that meet the organization’s needs.
• Collaborate with business stakeholders to understand and document requirements
• Analyze and prioritize requirements based on business value and impact
• Create business cases to support investment decisions
• Work closely with Sales and Marketing team on order fulfilment issues.
• Serve as a liaison between business stakeholders to ensure alignment of solutions with business goals
• Develop and maintain business process models and requirements specifications
• Support change management efforts by developing and delivering training materials
• Monitor sales and marketing progress and make adjustments as needed to ensure timelines and budgets are met

Qualification, Experience and Skills

• Bachelor's degree in business administration, or related field
• Minimum of 5 years of experience in business analysis or related field
• At least 3 years of management or supervisory experience
• Familiarity with Agile methodology
• Proficiency with business analysis tools and methodologies
• Working knowledge of software development lifecycle
• Experience with data modelling and business process modelling

• Able to make and assess personal/team decisions and align actions with organization’s vision and mission.
• Able to establish and maintain open/trusting relationships with colleagues and stakeholders to nurture collaborative partnerships and work towards a common goal.
• Able to contribute and encourage new ideas and approaches to support business growth; demonstrate openness to and enthusiasm for new initiatives and appropriately challenge the status quo; adapt and improvise quickly, appropriately, and decisively to internal/external changes.
• Able to display accountability for team and personal decisions/outcomes and take proactive actions to achieve results with dedication to follow through on commitments; create plans and manage resources to accomplish and deliver self and team’s commitments.
• Able to understand and prioritize stakeholders’ needs/expectations and develop solutions to improve service delivery.
• Able to appreciate the complex interrelationships between external factors and internal business operations and develops strategic plans in response to market shifts and shocks anchored on organization’s vision, purpose, and strategy.
• Able to nurture the culture of learning organisation.
• Able to develop strategic plans in response to market shifts and shocks to accomplish organizational goals; adaptability to changes in business landscape.
• Adaptability and flexibility to changes in business landscape demonstrating initiative concerning forward thinking and planning.
• Exhibits high level of integrity, professionalism, objectivity, personal accountability, and ability to maintain confidentiality and sensitive information.