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Manager, Corporate Affairs

FFM Berhad, Sungai Buloh, Selangor
 
 
The Corporate Affairs Manager is responsible for leading the Group’s corporate communications, including internal and external publications, stakeholder engagement, and brand governance to strengthen reputation, transparency, and trust. The role oversees corporate reporting, media relations, digital platforms, and CSR initiatives, ensuring consistent messaging and alignment with the Group’s strategic objectives. The Manager also ensures compliance with relevant regulatory requirements, internal policies & procedures, while safeguarding the corporate image through effective communication and proactive crisis management.
 
Responsibilities
  • Collaborate with key stakeholders across the Group to compile, coordinate, write, and oversee the production of the Holding Company’s annual report, e-investor updates, and other corporate publications.
  • Plan, coordinate, and execute Corporate Social Responsibility (CSR) initiatives, including tracking programme effectiveness, monitoring budgets & expenditures, and preparing reports to ensure proper governance and alignment with the Group’s objectives.
  • Manage, maintain, and continuously enhance the Group’s corporate websites and digital portals to ensure accurate, timely, and engaging content.
  • Lead internal and external corporate communications, including e-newsletters, festive e-greetings, announcements, and other communication materials to ensure consistent messaging.
  • Serve as the central custodian and advisor on brand guidelines to ensure consistent application across the Group.
  • Review, maintain, and update corporate policies and guidelines, including the Group CSR Policy, Group Media Policy & Guidelines, Group Corporate Disclosure Policy, and No Photography & Videography Policy.
  • Manage media relations and press engagement activities, including preparation of press releases, handling media enquiries, coordinating spokesperson engagements, and monitoring media coverage to safeguard and enhance the Group’s reputation.
  • Develop and manage crisis communication strategies, providing timely and effective responses to protect the Group’s reputation.
 
 
Qualification, Experience & Technical Skills
  • Bachelor’s Degree in Corporate Communications, Public Relations, Mass Communications, Journalism, Marketing, Business Administration, or a related discipline.
  • Minimum 5–8 years of relevant experience in corporate communications, public affairs, media relations, or a similar role, preferably within a large corporate environment.
  • Proven experience in corporate reporting (e.g., annual reports, investor communications) and media management is preferred.
  • Excellent command of written and spoken English. Knowledge of Mandarin is an advantage.
  • Strong communication, media relations, and brand/reputation management skills.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Familiarity with basic design tools is an added advantage.
  • Knowledge of digital communication platforms, including websites and social media, is preferred.
  • Crisis communication and stakeholder engagement capability.
  • Project management and organisational skills with the ability to manage multiple priorities.
  • Analytical mindset for tracking CSR initiatives and budgets.
  • Must possess own transportation and be willing to travel occasionally.
 
Competencies
  • Strategic & Business-Oriented Thinking: Understands the interplay between external factors and internal operations; develops and implements communications and CSR strategies aligned with the Group’s vision, purpose, and objectives.
  • Leadership & Influence: Provides guidance and inspires confidence across teams and stakeholders; advises senior management on communications, reputation, and CSR matters.
  • Stakeholder Management: Builds, nurtures, and maintains strong relationships with internal and external stakeholders, anticipating needs and delivering effective solutions.
  • Communication Excellence: Demonstrates exceptional written, verbal, and digital communication skills; able to convey complex information clearly and persuasively to diverse audiences.
  • Integrity & Professionalism: Maintains high ethical standards, confidentiality, and accountability in all actions and decisions.
  • Adaptability & Resilience: Responds effectively to changes in the business environment, demonstrating initiative, forward thinking, and problem-solving under pressure.
  • Decision-Making & Accountability: Takes ownership of team and individual outcomes; makes informed decisions and ensures follow-through on commitments.
  • Collaboration & Team Development: Fosters a culture of trust, learning, and collaboration; encourages innovation, new ideas, and continuous improvement.
  • Project & Resource Management: Efficient management ofmultiple priorities, projects, and resources, ensuring timely and high-quality delivery of communications, CSR, and corporate initiatives.
  • Analytical & Results-Oriented: Utilizing insights and performance metrics to guide decisions, measure programme effectiveness, and optimize communication strategies.

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