Manager, Rewards

FFM Berhad | Sungai Buloh, Selangor


Job Summary

Together with the Head of HR, be responsible in designing, implementing, and managing the organisation’s rewards programmes. Collaborate with various stakeholders to ensure programmes are competitive, aligned with business objectives, and support employee attraction, retention, and engagement. Additionally, takes the lead to ensure efficiency and data accuracy of activities within the spectrum of compensation and benefits.


Job Responsibilities

  • Ensure effective and efficient delivery of the compensation, and performance management matters: -

    • Work with the Head of HR to develop and implement a compensation strategy aligned with the organisation’s goals and industry benchmarks.
    • Participate in all HR projects initiated by the Head of HR, such as job evaluations, market analysis, salary surveys, etc. to establish competitive salary structures and pay ranges.
    • Oversee the administration of the annual bonus and increment processes ensuring fairness, equity, and consistency.
    • Ensure all processes and information are properly documented and filed for business continuity and ease of retrieval.
    • Provide guidance and support to HR team and stakeholders on compensation-related matters, including offers, promotions, and salary adjustments.


  • Benefits Administration: -
    • ​​​​​Work with the Head of HR to design, implement, and administer employee benefits programmes, such as health insurance, retirement plans, wellness initiatives, etc.
    • Evaluate and recommend changes to benefit plans to ensure competitiveness, cost effectiveness, and compliance with regulations.
    • Collaborate with benefits vendors, brokers, and consultants to manage relationships, contracts, and programme enhancements.
    • Communicate benefits information to employees and facilitate open enrolment processes, as and when required.


  • Data Analysis and Reporting: -

    • Collect, analyze, and interpret compensation and benefits data to identify trends, insights, and opportunities for improvement.
    • Prepare regular reports and presentations on compensation and benefits metrics as and when requested by the Head of HR.
    • Monitor industry trends and market practices to make data-driven recommendations for programme enhancements and adjustments.
    • Ensure data accuracy and integrity within HR information systems and other relevant databases.


  • Compliance and Policy Management: -

    • Be conversant in all policies and tools of trade, e.g. Employment Act, EPF Act, Income Tax Act, SOCSO, HRDF, etc. and ensure accurate data maintenance in all areas managed.

    • Develop and maintain compensation and benefits policies, guidelines, and procedures in alignment with legal and company requirements.

    • Conduct audits and assessments, as and when required, to ensure policy adherence and address any compliance issues.


  • Be a Strategic Partner to all HR Team Members by working closely with them and understanding their needs.  Provide the required support and information to enable them to be a strategic partner to the line


  • All employees are expected to demonstrate a flexible approach in the delivery of work within the department.  They are required to be proactive members of the HR team and work closely with all other members to ensure both timely and best outcomes are achieved for all stakeholders.  To support this approach, all HR employees may be required to work with external and internal partners, work across formal lines of accountability and perform duties not specifically identified in the job description but which are in line with the general level of responsibility of the post.  Support ad-hoc project work and provide expertise where necessary as well as undertake any other assignments as may be assigned from time to time.


Person's Specifications



  • Bachelor's degree is a must, or a related field.


Relevant Years and Experience

  • Proven experience as a Compensation & Benefits Manager or in a similar role, with in-depth knowledge of compensation practices, including job methodologies, salary structure, and pay equity.
  • Experience working with HR Management Systems is a must.  Work experience with Success Factors will be an added advantage.


Technical Skills and Professional Knowledge

  • Ability to quickly comprehend requirements and carry out transactions in accordance with set standards.
  • Strong understanding of employee benefits programme, such as health insurance, retirement plans, and wellness initiatives.
  • Proficiency in data analysis and reporting using HR information systems and tools, including advance Excel programmes.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional communication and interpersonal skills, with the ability to interact effectively with employees’ at all levels.
  • Highly meticulous with strong attention to details, excellent management skills and ability to organize and plan effectively to meet both short and long-range goals and objectives
  • Strong project management and organisational skills, with the ability to handle multiple priorities and meet deadlines.
  • High level of integrity and confidentiality when dealing with sensitive employee information.



  • Able to make and assess personal/team decisions and align actions with organisation’s vision and mission.
  • Able to establish and maintain open/trusting relationships with colleagues and stakeholders to nurture collaborative partnerships and work towards a common goal.
  • Able to contribute and encourage new ideas and approaches to support business growth; demonstrate openness to and enthusiasm for new initiatives and appropriately challenges the status quo; adapt and improvise quickly, appropriately, and decisively to internal/external changes.
  • Able to display accountability for team and personal decisions/outcomes and take proactive actions to achieve results with dedication to follow through on commitments; create plans and manage resources to accomplish and deliver self and team’s commitments.
  • Able to understand and prioritise stakeholders’ needs/expectations and develop solutions to improve service delivery.
  • Able to appreciate the complex interrelationships between external factors and internal business operations and develops strategic plans in response to market shifts and shocks anchored on organisation's vision, purpose, and strategy.
  • Able to nurture the culture of learning organisation.
  • Able to develop strategic plans in response to market shifts and shocks to accomplish organizational goals; adaptability to changes in business landscape.
  • Adaptability and flexibility to changes in business landscape demonstrating initiative concerning forward thinking and planning.
  • Exhibits high level of integrity, professionalism, objectivity, personal accountability, and ability to maintain confidentiality and sensitive information.