Senior Specialist, HR & Administration

FFM FARMS SDN BHD | SG. BULOH, SELANGOR

Job Summary

Supports overall human resources & administrative function across all company branches.

This role implements HR strategies, policies, and procedures, ensuring compliance with local labor laws and regulations, and fostering a positive work environment.

A key point of contact for employees and managers, the Senior Specialist executes HR initiatives, always aligning with the Group's overarching HR policy and strategic direction and supporting its talent management objectives.

Job Responsibilities

Talent Acquisition & Onboarding:

  • Supports end-to-end recruitment processes for various roles, adhering to Group talent acquisition guidelines.
  • Coordinates comprehensive onboarding programs for new hires, consistent with Group onboarding standards.
  • Maintains accurate recruitment tracking systems and reports.

Employee Relations & Engagement:

  • Acts as a first point of contact for employee queries and concerns, providing guidance in line with Group employee relations principles.
  • Assists in resolving grievances and disciplinary issues, ensuring consistency with Group disciplinary frameworks.
  • Supports the implementation of employee engagement initiatives, reflecting Group-wide employee engagement activities guidelines.
  • Conducts exit interviews and analyzes feedback for improvement.

Compensation & Benefits:

  • Assists in administering compensation and benefits programs, including payroll support, benefits enrollment, and leave management.
  • Ensures accurate and timely record-keeping of employee data.
  • Conducts market research on compensation and benefits trends, aligning with Group benchmarking practices.

HR Operations & Administration:

  • Maintains accurate and confidential employee records (physical and digital) across all branches, ensuring data integrity and compliance with privacy regulations.
  • Prepares and generates HR reports and analytics to support decision-making and Group reporting requirements.
  • Assists in developing, reviewing, and implementing HR policies and procedures, ensuring consistency with the Group's HR policy and direction.
  • Ensures compliance with all relevant Malaysian labor laws, industrial relations acts, and regulations.
  • Coordinates and supports HR audit activities.

Performance Management & Learning & Development:

  • Supports the performance management cycle, including goal setting, reviews, and feedback processes, in line with Group Performance and Goal Management Guidelines.
  • Assists in identifying training needs and coordinating programs, aligned with Group Learning Management System.
  • Tracks and reports on training effectiveness.

HR Projects & Initiatives:

  • Participates in and contributes to HR projects, ensuring alignment with Group-wide HR initiatives.
  • Identifies opportunities for process improvement and efficiency, consistent with operational excellence goals.

Administration

  • Provide administrative support to farm operations, ensuring smooth coordination between office and field teams.
  • Manage employee insurance coverage and liaise with insurance providers for claims and renewals.
  • Assist in preparing and monitoring HR and administration budgets to ensure efficient use of resources.
  • Represent the company in dealings with external parties such as government agencies and service providers, as directed by senior management.

 

Person Specifications and Competencies

Education & Experience:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • Minimum of 8-10 years of progressive HR Administration experience, preferably within a multi-branch or multi-location environment or Poultry Farming Industry.
  • Solid understanding of Malaysian labour laws, industrial relations acts, and HR best practices.
  • Experienced in SAP HRMS, including Success Factor and payroll management is highly desirable.

 

 

Competencies:

  • Strong Communication Skills: Excellent written and verbal communication in English and Bahasa Malaysia.
  • Interpersonal Savvy: Builds rapport and trust, demonstrating empathy and active listening.
  • Problem-Solving & Analytical Skills: Analyzes HR data, identifies issues, and proposes solutions.
  • Attention to Detail & Accuracy: Meticulous in managing data and documentation.
  • Confidentiality & Integrity: Upholds high standards of confidentiality and ethical conduct.
  • Adaptability & Flexibility: Thrives in dynamic environments, managing multiple priorities.
  • Teamwork & Collaboration: Strong team player who collaborates effectively with colleagues and Group HR counterparts.
  • Customer Focus: Dedicated to providing excellent service and support.
  • Initiative & Proactiveness: Proactively identifies and addresses HR needs.
  • HR Knowledge: Sound understanding of core HR functions and labor law.