FFM Marketing Sdn Bhd – Sg Buloh, Selangor

Job Summary

The Specialist, Warehouse is responsible for overseeing end-to-end warehouse operations to ensure safe, efficient, and accurate execution of inbound, outbound, returns, and inventory processes while maintaining strict compliance with SOPs, safety, and 5S standards, ensuring system and stock accuracy, achieving operational KPIs, driving continuous improvement, and coordinating cross-functional teams to support overall warehouse performance and business objectives.

Job Responsibilities

• Oversee end-to-end warehouse operations, including inbound, outbound, branch transfers, and returns processes, while ensuring compliance with safety standards, 5S practices, and proper housekeeping.
• Assist the Inventory Department in maintaining physical stock accuracy through regular audits, cycle counts, stock reconciliation, and monthly stock takes.
• Manage and monitor Sungai Buloh and 3rd-party warehouse operations, including stock accuracy, inventory reconciliation, operational compliance, and regular stock takes.
• Utilize the Warehouse Management System (HAVI) for accurate inventory tracking, reporting, system transactions, and data entry to maintain data integrity.
• Monitor and analyse operational KPIs and drive continuous improvement initiatives to improve productivity, efficiency, and service performance.
• Supervise and guide warehouse teams to ensure adherence to SOPs, safety regulations, company policies, and operational best practices.
• Ensure Good Warehouse Practices (GWP) are consistently maintained, including proper storage, product segregation, FIFO/FEFO, housekeeping, pest control, space utilization, and safe material handling.
• Coordinate effectively with Transportation, Inventory, Customer Service, Planning, Sales, and other relevant departments to ensure smooth warehouse operations.
• Identify operational gaps, investigate root causes, and implement effective corrective and preventive actions to improve workflow and reduce operational risks.
• Support the training and development of warehouse staff, including onboarding and refresher training, to strengthen operational capability, safety awareness, and SOP compliance.

Education & Qualification

• Bachelor's degree in a related field.

Experience & Years of Service

• 3 to 5 years of experience in handling inventory operations

Technical Skills & Professional Knowledge

• Proficient in HAVI and SAP systems for warehouse operations, inventory management, stock movement, GR, cycle counts, stock reconciliation, reporting, and maintaining data accuracy, with strong knowledge of warehouse processes, Good Warehouse Practices, safety, and 5S standards.
• Strong knowledge of warehouse and logistics management, including inbound, outbound, branch transfers, 3rd-party warehouse operations, stock take, inventory control, transport coordination, documentation, and KPI monitoring, with the ability to analyse operational data and drive process improvements.
• Able to make and assess personal/team decisions and align actions with organisation's vision and mission.
• Able to establish and maintain open/trusting relationships with colleagues and stakeholders to nurture collaborative partnerships and work towards a common goal.
• Able to contribute and encourage new ideas and approaches to support business growth; demonstrate openness to and enthusiasm for new initiatives and appropriately challenges the status quo; adapt and improvise quickly, appropriately, and decisively to internal/external changes.
• Able to display accountability for team and personal decisions/outcomes and take proactive actions to achieve results with dedication to follow through on commitments; create plans and manage resources to accomplish and deliver self and team's commitments.
• Able to understand and prioritise stakeholders' needs/expectations and develop solutions to improve service delivery.
• Able to appreciate the complex interrelationships between external factors and internal business operations and develop strategic plans in response to market shifts and shocks anchored on organisation's vision, purpose, and strategy.

FFM Marketing Sdn Bhd – Sg Buloh, Selangor

Job Summary

The Specialist, Warehouse is responsible for overseeing end-to-end warehouse operations to ensure safe, efficient, and accurate execution of inbound, outbound, returns, and inventory processes while maintaining strict compliance with SOPs, safety, and 5S standards, ensuring system and stock accuracy, achieving operational KPIs, driving continuous improvement, and coordinating cross-functional teams to support overall warehouse performance and business objectives.

Job Responsibilities

• Oversee end-to-end warehouse operations, including inbound, outbound, branch transfers, and returns processes, while ensuring compliance with safety standards, 5S practices, and proper housekeeping.
• Assist the Inventory Department in maintaining physical stock accuracy through regular audits, cycle counts, stock reconciliation, and monthly stock takes.
• Manage and monitor Sungai Buloh and 3rd-party warehouse operations, including stock accuracy, inventory reconciliation, operational compliance, and regular stock takes.
• Utilize the Warehouse Management System (HAVI) for accurate inventory tracking, reporting, system transactions, and data entry to maintain data integrity.
• Monitor and analyse operational KPIs and drive continuous improvement initiatives to improve productivity, efficiency, and service performance.
• Supervise and guide warehouse teams to ensure adherence to SOPs, safety regulations, company policies, and operational best practices.
• Ensure Good Warehouse Practices (GWP) are consistently maintained, including proper storage, product segregation, FIFO/FEFO, housekeeping, pest control, space utilization, and safe material handling.
• Coordinate effectively with Transportation, Inventory, Customer Service, Planning, Sales, and other relevant departments to ensure smooth warehouse operations.
• Identify operational gaps, investigate root causes, and implement effective corrective and preventive actions to improve workflow and reduce operational risks.
• Support the training and development of warehouse staff, including onboarding and refresher training, to strengthen operational capability, safety awareness, and SOP compliance.

Education & Qualification

• Bachelor's degree in a related field.

Experience & Years of Service

• 3 to 5 years of experience in handling inventory operations

Technical Skills & Professional Knowledge

• Proficient in HAVI and SAP systems for warehouse operations, inventory management, stock movement, GR, cycle counts, stock reconciliation, reporting, and maintaining data accuracy, with strong knowledge of warehouse processes, Good Warehouse Practices, safety, and 5S standards.
• Strong knowledge of warehouse and logistics management, including inbound, outbound, branch transfers, 3rd-party warehouse operations, stock take, inventory control, transport coordination, documentation, and KPI monitoring, with the ability to analyse operational data and drive process improvements.
• Able to make and assess personal/team decisions and align actions with organisation's vision and mission.
• Able to establish and maintain open/trusting relationships with colleagues and stakeholders to nurture collaborative partnerships and work towards a common goal.
• Able to contribute and encourage new ideas and approaches to support business growth; demonstrate openness to and enthusiasm for new initiatives and appropriately challenges the status quo; adapt and improvise quickly, appropriately, and decisively to internal/external changes.
• Able to display accountability for team and personal decisions/outcomes and take proactive actions to achieve results with dedication to follow through on commitments; create plans and manage resources to accomplish and deliver self and team's commitments.
• Able to understand and prioritise stakeholders' needs/expectations and develop solutions to improve service delivery.
• Able to appreciate the complex interrelationships between external factors and internal business operations and develop strategic plans in response to market shifts and shocks anchored on organisation's vision, purpose, and strategy.